JB Hi-Fi Merrylands

Photos

Reviews of JB Hi-Fi Merrylands

•  

  Jonnala manideeP Added April 11, 2023

  ★ ☆ ☆ ☆ ☆
  I am dissatisfied with the customer service, I bought a Marshall's minor 3 earpods and I dropped the Marshall earpods and lost the both ear cushions. Customer service said they can't replace or provide the replacement ear cushions. Also, they said there are generic ear cushions available and have to buy it. The JB hi-fi staff claimed that no warranty claims on lost items. In this case, it's damaged goods rather than lost item. I asked the staff to show the JB Hifi policy on lost goods. No answer. Instead they are recommending me to get the ear cushions from Marshall website. I bought the Marshall Minor 3 from JB-Hifi, why would I message the Marshall?
  
  I, however wanted to buy the generic ear cushions. The staff over there pretended to help me and got me out of the register. After moving away from the queue, the staff says that these ear cushions are out of stock.
  
  I am not against anyone. I felt like the staff were not knowledgeable and kind enough to care for customer.
•  

  Jaimmy Lee Added April 08, 2023

  ★ ★ ★ ★ ★
  VERY GOOD! Visited the store on Boxing day and picked up a 2TB USB I believed it was $89.00 when I was purchasing it, they ended up only charging my $79.00 :D the customer service agent was so sweet too! Highly recommend!
•  

  Haider Ali Added April 06, 2023

  ★ ☆ ☆ ☆ ☆
  Really pathetic experience at this store, i went there 2 times to buy an apple adapter, they did’t had the stock on store. 3rd time i placed a pickup order, after 10 days i recieved a message your product is at store, when i went there , they said we don’t have product, it was by mistake.
  
  Pathetic service and store management.
•  

  Slim Karaaslan Added April 01, 2023

  ★ ★ ★ ★ ★
  I needed this straight cable for my HFC NBN modem. While the guy never heard of it before, after showing and explaining it was extremely engaging and did his best to find me the cable. Even showed me how to make it.
  
  Top bloke. Extremely good service. This is my local JB after this.
•  

  Gagan Sachdev Added April 01, 2023

  ★ ☆ ☆ ☆ ☆
  Went to return my faulty product under warranty yesterday. They were extremely rude and ill mannered (Merrylands store). Sales girl said...don't you understand...yelled at me. It's bloody JB Lo-Fi not Hi-Fi. Never ever

Add review

Questions & Answers

1. What is the phone number for JB Hi-Fi Merrylands

2. Where is JB Hi-Fi Merrylands located?

3. Is there a primary contact for JB Hi-Fi Merrylands

4. What is the web address (URL) for JB Hi-Fi Merrylands

About jbhifi.com.au

JB Hi-Fi | JB Hi-Fi - Australia's Largest Home Entertainment Retailer
JB Hi-Fi is Australia's largest home entertainment retailer with top products, great quality + value. Learn more about our product range online.